Reminder: don’t ignore feedback

Here is a reminder for email marketers and social media marketers, well in fact for all marketers. Why do I repeat it? Because it’s so crucial as something that happened today proved once again.

It’s simple but so often overlooked: listen to your customers, fans, recipients, whatever!
People care about how businesses treat them, they respect brands who help them, and they come back to businesses who listen to them.

Remember, in a social media marketing and word of mouth world, one happy customer could double in seconds.