Viral marketing: tips to avoid failure by analyzing two campaigns

It is easy to pinpoint the biggest viral marketing successes, and incredibly hard to find any real failures. This is not because there aren’t any out there – there are thousands of viral marketing failures every year – but because a viral marketing failure is typically a lack of enthusiasm, lack of exposure, and in the end, a lack of any measurable results. 

How can you avoid this type of marketing failure for yourself? By studying the most successful viral marketing campaigns and using them to shape your own marketing strategy. Here’s an analysis of two viral marketing campaigns, one that was a huge success, and the other a huge failure.

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Why people talk about products and brands

We know that people talk to others about products, brands and services. Word-of-mouth or WOM, remember? 

A more fundamental question is probably why they do it.

There are lots of reasons, many of them psychological, and it’s important to know and understand them because in the end word of mouth is about the willingness and motivation of people to share your story with others.

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