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Ben & Jerry’s social media move: a story that needs some cooling

Icecream


Despite the nature of their products, it seems that Ben & Jerry’s have caused quite some hot debates here and there. Earlier this week (or was it last week?) I saw a tweet (or was it a post?) flying by stating that Ben & Jerry’s would swap email marketing for social media marketing.

I didn’t look into it since I was busy but I remember thinking that we shouldn’t overestimate the value of information on the Web in general and that, if the information was right, Ben & Jerry’s maybe could use some marketing advice (well, in fact I thought something else but I’m to polite to write down the words that came to mind).

However, today the whole story came back in my ‘influence and attention sphere’. Not because it’s so relevant but because the good people and friends at The Email Guide, who obviously are about email marketing, and where I once posted something (time, gimme more time), had done some digging.

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Categories Just my two cents, Social media marketing Tags Ben & Jerry’s, Checking facts, communication channels, content marketing, cross-channel, customer-centric, data-driven, digging, email marketing, HubSpot, inbound marketing, influencers, internet channels, internet marketing, J-P De Clerck, marketing consultant, retweeting, Sean Greenwood, social email marketing, social media marketing, strategy, stumbling, The Email Guide, tweet, tweeting

Email marketing: integration with social media and other channels is the present

The world of email marketing has changed dramatically during the course of the last decade.

The main catalyst of the change has been remarkable advances in technology and the channels available for communication to our target audiences. Technology keeps getting better, faster, and more reliable.

As marketers harness the power of one outlet, it is replaced by one that is more powerful and more effective.

Another factor contributing to the change in email marketing is the audience’s reaction and response to a marketer’s message as the industry shifts toward bigger (or in some cases smaller), better, and faster communication channels.

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Categories Social email marketing Tags advances in channels, advances in technology, Blackberries, communication channels, email marketing, Facebook, Integration of communication mediums, LinkedIn, My Space, smartphones, social networks, Twitter
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