Four community-building tips for social media

The world of social media has presented some unique opportunities not just to marketers, but to community organizers and communicators. While ‘community’ is becoming the online business world’s hottest buzzword — and most misused, if predictions are any guide — the predictions and proposed changes are at this point limited to the business world.

Building a community is not limited to people with a product to market — it can be a remarkable opportunity for entrepreneurs who are still deciding on a product, non-profit groups looking to unite passionate people, and of course, marketers looking to connect with a wide audience.

These four methods will help you build a community, connect with your users, and create social media ‘permission marketing’ assets:

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Social media marketing mistake #2: social media are isolated communication channels

Do you have an active Twitter account? Is your business on Facebook? Cool. But it’s not the same as engaging in social media marketing. Social media are interconnected and so should your marketing be.


Use Twitter, Facebook, your blog, your email marketing and any other communication and interaction channel and let them strengthen each other. Today customers decide themselves how they want to be in touch with your business so offer them all the options you can and connect these various channels and media.


Your customers don’t limit themselves to just one medium either.