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Michael Kahn

Can you acquire new customers with Twitter?

This is really the final post I do about my Twitter interview with Michael Kahn. I divided it over several posts because it was so long and Michael had so much to share.

This post is about what he had to say when I asked him if he thinks you can acquire new customers through Twitter? Can it help you in generating leads?

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Categories Social media marketing Tags Michael Kahn, Performics Social Marketing Study, tweeting, Twitter

Managing your reputation and servicing your customers on Twitter

Remember that I already posted twice on the interview I had with Michael Kahn regarding Twitter? Well, here’s another piece.

It’s about customer service and reputation management, a topic that came back often in the interview.

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Categories Micro-blogging Tags customer service tool, Michael Kahn, reputation management, SERP domination, Twitter
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