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What is social (media) marketing? Marketing.

Here’s a post about ‘social marketing’, and what it is. Might seem strange for a blog that has been talking about social media marketing since over a month now but let’s look at it anyway because there is more than meets the eye.

The term ‘social marketing’ was introduced ages ago by Philip Kotler. To be precise: Kotler and Gerald Zaltman wrote an article called “Social Marketing: An Approach to Planned Social Change” in the Journal of Marketing in 1971.

You can see, given the year the article was published, that social marketing strictly has nothing to do with Internet, social media, etc. 

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Categories Social media marketing Tags buying process, buzz, change agent, community marketing, consumer-generated content, content marketing, CRM, customer-centricity, dialogues, email marketing, engagement, engagement marketing, Forrester Research, Gerard Zaltman, holistic, Incisive Media, integrated, interaction, Journal of Marketing, Jupitermedia, JupiterResearch, Nancy Lee, National Social Marketing Centre, Ned Roberto, participation, people-centric, persuasion, Philip Kotler, PR, SearchEngineWatch, social dimension, social marketing, social media marketing, spreading stories, target adopters, viral marketing, Word-of-mouth marketing

Main challenges for email marketers: social email marketing, engagement and email timing

Last week, email marketing service provider (ESP) Silverpop sent out a press release, focusing on some conclusions the company made, based upon its conversations with customers and email marketers.

Some of these conversations occurred via webinar. Silverpop has a popular monthly webinar series and, according to the press release, last year thousands of marketers logged in to Silverpop webinars.

Now, let’s look together at some lessons Silverpop learned about the priorities, challenges and issues email marketers have. 

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Categories Email marketing, Engagement & relationship marketing, Social email marketing Tags B2C, benchmarks, best time to send an email, brand ambassador, buying journey, customer life cycle, dialogue, digital footprints, email addresses, email marketers, Email Marketing Goes Social, email marketing service provider, email timing, engagement, engagement marketing, ESP, in search of the ideal email send time, influencer, Loren McDonald, maximizing engagement, metrics, push medium, share-worthy content, sharing, Silverpop, social, social email marketing, social sites, viral marketing, webinar, what it takes to make email sharing work
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